At 12 Bang, we take your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information. No jargon, no hidden surprises.
We collect only what we need. We never sell your data. You can request access, correction, or deletion of your information at any time by contacting our support team.
Register SecurelyThese are the core principles that guide how we handle your personal data at 12 Bang. The full policy details follow below.
12 Bang does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely to operate your account, process transactions, and improve your experience on the platform. Any third parties we work with are bound by strict data processing agreements.
Every page on the 12 Bang platform is protected by SSL encryption. This means that any data you submit — whether it's your login credentials, payment details, or personal information — is encrypted in transit and cannot be intercepted by third parties. Look for the padlock icon in your browser's address bar.
You have the right to access, correct, or request deletion of your personal data at any time. Simply contact our support team via live chat or email and we will process your request promptly. We will never make it difficult for you to exercise your data rights.
We only collect the personal data that is strictly necessary to operate your 12 Bang account, verify your identity, process payments, and comply with legal obligations. We do not collect data speculatively or for purposes beyond what is described in this Privacy Policy.
We do not keep your data indefinitely. Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Once data is no longer needed, it is securely deleted or anonymised.
If you have opted in to receive promotional communications from 12 Bang, you can withdraw that consent at any time. Simply contact our support team or use the unsubscribe option in any marketing message you receive. Opting out of marketing will not affect your ability to use the platform.
This Privacy Policy applies to all users of the 12 Bang platform at 12-bang.org and the 12 Bang mobile application. By registering an account or using any part of the platform, you confirm that you have read and understood this policy. If you have questions, contact us at [email protected].
12 Bang is an online gaming and sports betting platform operating at 12-bang.org. We offer live casino games, sports betting markets, fishing games, slot games, and other gaming products to players in Bangladesh and other permitted regions. When this Privacy Policy refers to "12 Bang", "we", "us", or "our", it means the platform and the team responsible for operating it.
As the operator of the 12 Bang platform, we act as the data controller for the personal information you provide when you register, deposit, play, or interact with our support team. This means we are responsible for deciding how and why your personal data is processed, and we are accountable for keeping it safe.
If you have any questions about how we handle your personal data, or if you want to exercise any of your data rights, you can reach us at any time through our 24/7 live chat support or by emailing [email protected].
We collect personal data from you in several ways — directly when you register or contact us, automatically when you use the platform, and occasionally from third parties such as payment processors or identity verification services. Here is a breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Financial Data | bKash/Nagad wallet number, transaction history | Deposit and withdrawal process |
| Technical Data | IP address, device type, browser, OS | Automatically via cookies and server logs |
| Usage Data | Games played, bets placed, session duration | Automatically via platform activity logs |
| Communications Data | Live chat transcripts, support emails | When you contact our support team |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.
Every piece of data we collect at 12 Bang is used for a specific, legitimate purpose. We do not process your data in ways that are incompatible with the reasons it was originally collected. Here is how we use the data we hold about you:
We will never use your data to make automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review of that decision.
We process your personal data only when we have a valid legal basis to do so. Depending on the purpose, we rely on one or more of the following legal bases:
12 Bang does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection standards.
We will never share your personal data with advertisers, data brokers, or any other third party for commercial purposes without your explicit consent.
12 Bang uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:
You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 12 Bang platform. For more details on the specific cookies we use, contact our support team.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods we apply depend on the type of data and the reason it was collected:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
Protecting your personal data is a top priority at 12 Bang. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, alteration, or disclosure. These measures include:
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your 12 Bang account has been compromised, contact our support team immediately so we can take action to secure your account.
In the unlikely event of a data breach that affects your personal data, we will notify you and any relevant regulatory authorities as required by applicable law, without undue delay.
You have a number of rights in relation to the personal data we hold about you. We are committed to making it easy for you to exercise these rights. Here is what you are entitled to:
To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing your request.
The 12 Bang platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on our platform or provided us with personal data, please contact us immediately at [email protected].
We will take immediate steps to close the account and delete any personal data associated with it. We also use age verification checks during the registration process to prevent underage access to the platform.
If we discover that an account belongs to a person under 18, the account will be closed immediately, all funds will be returned to the deposit source, and any winnings will be forfeited.
The 12 Bang platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the 12 Bang platform and does not cover the privacy practices of any third-party sites you may visit via links on our platform.
We encourage you to read the privacy policies of any third-party sites you visit. 12 Bang is not responsible for the privacy practices or content of external websites, even if you access them through a link on our platform.
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will notify registered players via email or an in-platform notification. The updated policy will be posted on this page with a revised "Last Updated" date.
Your continued use of the 12 Bang platform after any update to this Privacy Policy constitutes your acknowledgement of the changes. We recommend checking this page periodically to stay informed about how we protect your data.
Bookmark this page and check back whenever you want to review how 12 Bang handles your personal information. We will always be transparent about any changes we make.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 12 Bang handles your personal data, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.
For requests related to your data rights — such as access, correction, or deletion — please include your registered mobile number or email address so we can verify your identity and process your request efficiently. We aim to respond to all data-related requests within 30 days.
Register a free account at 12 Bang today. Your personal data is encrypted, never sold, and always under your control. Deposit via bKash or Nagad and enjoy live casino, sports betting, fishing games, and more.
SSL secured. 18+ only. Please play responsibly.